Network Issue (Resolved)
  • Priority - Critical
  • Affecting Other - Manchester Datacentre
  • Update @ 16.40 - normal service has been restored.

    Engineers are investigating a connectivity issue into our Manchester Datacentre which has caused a number of our systems including shared hosting, and e-mail to be offline.

    Further updates will be posted in due course.

  • Date - 11/10/2018 15:32
  • Last Updated - 11/10/2018 15:41
Hosting14 (aka Hosting11) (Resolved)
  • Priority - Critical
  • Affecting Server - Hosting 14
  • Update @ 13:30 - all affected accounts have now been restored. If you're experiencing a problem with your website still please contact Thank you for your patience during this outage. 

    Update @ 12:51 - restoration is well underway, and we expect this to be complete within the next hour. We'll post a further update once normal service has resumed.

    The shared hosting server known as "Hosting14" has suffered from a hardware failure this morning.

    Engineers are working to restore sites to replacement hardware.

    Please note this server previously replaced sites on "Hosting11", which you may also know this as.

  • Date - 24/01/2018 11:17
  • Last Updated - 24/01/2018 13:33
Issue with "hosting15" (Resolved)
  • Priority - Critical
  • Affecting Server - Hosting 15
  • Update @ 12:20 - work is ongoing to restore service, we applogise for the outage and assure you everything is being done to get affected websites online.

    We're aware of an issue affecting the server "hosting15" and are working to restore normal service as quickly as possible.

  • Date - 30/10/2017 10:07 - 30/10/2017 14:26
  • Last Updated - 30/10/2017 12:26
Planned Network Maintenance (Resolved)
  • Priority - Medium
  • Affecting Other - FN Hosting Network
  • We're carrying out essential maintenance to our network between 9pm and 11.45pm tonight.

    During the above time period you may experience a number of short outages to our services, but we'll keep these as brief as possible.

    If you have any queries about this work please contact our support team.

  • Date - 28/06/2017 21:00 - 28/06/2017 22:41
  • Last Updated - 28/06/2017 17:48
Services down on hosting12 (Resolved)
  • Priority - High
  • Affecting Server - Hosting 12
  • RESOLVED - full service has been restored to all affected services.

    UPDATE @ 21:30 -we have now restored 90% of affected sites, work continued to restore the final 10%.

    UPDATE @ 20:00 -we have now restored 75% of affected sites, work continued to restore the final 25%.

    UPDATE @ 18:30 - we have rebuilt the server on our new virtualisation platform, and are currently working to restore sites from backup.

    At this time we have restored approximately 50% of all affected sites, which are now fully back online. Work will continue until full restoration has been achieved.

    Please accept our apologies if you were affected by this outage, we've been planning major hardware and system upgrades for the last few months, but unfortunately this server suffered from hardware failure a matter of weeks before it would have been migrated to the new platform.

    UPDATE @ 14:00 - work is still ongoing to restore service.

    UPDATE @ 12:00- work is ongoing to restore a major hardware and OS failure on this server.

    INITIAL REPORT -Engineers are working to restore service to websites and e-mail services on the server "hosting12" which is currently unavailable at this time.We are working to restore service as quickly as possible.

  • Date - 31/03/2016 09:00 - 31/03/2016 23:00
  • Last Updated - 31/03/2016 23:00

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